Terms and Conditions

Online Store Terms & Conditions

Effective Date: [Insert Date]
Business Name: Optima Vida Healthcare (“OVH,” “we,” “us,” or “our”)
Website: https://www.ovhmed.com

Acceptance of Terms

Welcome to Optima Vida Healthcare.

These Terms and Conditions outline the rules and regulations for the use of Optima Vida Healthcare’s website and online store.

By accessing this website, purchasing services, booking consultations, or enrolling in programs, you agree to these Terms and Conditions. If you do not agree, do not use this website or purchase services.

Medical Services Disclosure

OVH provides telehealth medical services delivered by licensed healthcare professionals.

Purchasing a consultation or service through our online store:

• Does NOT guarantee a diagnosis
• Does NOT guarantee a prescription
• Does NOT guarantee eligibility for medication
• Does NOT establish a provider-patient relationship until your intake is reviewed and accepted

All medical decisions are made at the sole discretion of the licensed provider based on clinical judgment and applicable state laws.

No Guarantee of Results

All medical treatments and wellness services provided by Optima Vida Healthcare involve individualized clinical decision-making and biological variability.

We do not guarantee:

• Specific medical outcomes
• Weight loss amounts
• Hair regrowth
• Hormone level changes
• Improvement in symptoms
• Sexual performance outcomes
• Medication tolerance
• Absence of side effects

Individual responses to treatment vary based on genetics, medical history, adherence to recommendations, lifestyle factors, and underlying health conditions.

Past results, testimonials, or case examples do not guarantee similar outcomes.

Medical care is based on clinical assessment and evidence-based practice, but no provider can guarantee results.

By using our services, you acknowledge and accept that:

• Treatment success cannot be promised.
• Outcomes may differ from expectations.
• Adjustments may be required over time.
• Some patients may not respond to certain therapies.

Optima Vida Healthcare is not responsible for dissatisfaction based on subjective expectations when appropriate medical care has been provided.

Online Store Purchases

Products listed in our online store may include:

• Initial consultations
• Add-on service evaluations
• Subscription programs
• Follow-up visits
• Educational resources

Consultation fees are for medical evaluation time only. They are not payment for medication.

Additional costs may include:

• Laboratory testing
• Pharmacy charges
• Medication costs
• Shipping fees
• Subscription renewals

All payments are due at the time of purchase unless otherwise stated.

No Refund Policy for Completed Services

Due to the nature of medical services:

• Consultation fees are non-refundable once the provider review has begun.
• Prescription denial does not qualify for a refund.
• No refunds will be issued for services rendered.

Subscription cancellations must be made prior to the next billing cycle.

Compounded Medication Disclosure (If Applicable)

Some prescribed medications may be compounded medications prepared by licensed compounding pharmacies.

Compounded medications:

• Are not FDA-approved
• Are prepared pursuant to a prescription
• May have different formulation characteristics than commercially available medications

By proceeding with treatment, you acknowledge understanding this disclosure when applicable.

Telehealth Consent

By purchasing services, you consent to:

• Remote medical evaluation
• Electronic communication
• Secure messaging
• Electronic prescribing where legally permitted

You understand telehealth has limitations and that in-person evaluation may be recommended.

Eligibility & Geographic Restrictions

Services are only available in states where OVH providers are licensed.

You agree to provide accurate:

• Identity information
• State of residence
• Medical history

Providing false information may result in termination of services without refund.

Cookies

The website uses cookies to personalize your experience.

By accessing Optima Vida Healthcare, you agree to use required cookies.

Required cookies are necessary for website operation. Optional cookies may be declined through browser settings.

Third-party services integrated into the website may also use cookies.

License

Unless otherwise stated, Optima Vida Healthcare owns all intellectual property rights for material on this website.

You may not:

• Copy or republish material
• Sell or sublicense material
• Reproduce or duplicate material
• Redistribute content without written permission

User Comments & Content

If the website allows posting:

• Comments do not reflect the views of OVH.
• We reserve the right to remove inappropriate content.

You agree that your content:

• Does not violate intellectual property rights
• Is not defamatory, unlawful, or offensive
• Is not used for unauthorized commercial solicitation

You grant OVH a non-exclusive license to use submitted content.

Hyperlinking

Organizations may link to our website provided the link:

• Is not deceptive
• Does not imply endorsement
• Fits within the context of the linking site

Use of OVH logos requires written permission.

Content Liability

We are not responsible for content appearing on external websites linking to us.

You agree to defend and indemnify OVH from claims arising from misuse of website content.

Reservation of Rights

We reserve the right to:

• Modify these Terms at any time
• Remove links to our website
• Restrict website access

Continued use of the website constitutes acceptance of updated Terms.

Limitation of Liability

To the maximum extent permitted by law:

OVH shall not be liable for indirect, incidental, or consequential damages arising from use of this website or services.

All medical care carries inherent risks. You agree to disclose accurate medical information and follow provider instructions.

Emergency Disclaimer

OVH does not provide emergency services.

If you experience:

• Chest pain
• Shortness of breath
• Severe allergic reaction
• Severe bleeding
• Suicidal thoughts
• Any life-threatening condition

Call 911 or seek immediate in-person care.

Arbitration & Class Action Waiver

Any dispute arising from use of this website or services shall be resolved through binding arbitration under the rules of the American Arbitration Association.

You waive:

• The right to a jury trial
• Participation in a class action lawsuit

Arbitration shall occur in Oklahoma unless otherwise required by law.

Privacy

Your information is handled in accordance with our Privacy Policy and HIPAA Notice.

Even where HIPAA may not strictly apply, OVH maintains privacy standards consistent with healthcare industry practices.

Contact Information

Optima Vida Healthcare
Website: https://www.ovhmed.com
Email: support@ovhmed.com
Phone: 918-410-9208