Recurring Payment Policy

Effective Date: August 13, 2026

This Recurring Payment Policy describes the terms that apply when you authorize Optima Vida Healthcare, LLC (“Optima Vida Healthcare” or “OVH”) to charge a payment method on a recurring basis.

Not all Optima Vida Healthcare services involve recurring payments. A recurring charge will apply only when recurring billing is specifically disclosed to you and authorized by you.

Recurring Payment Authorization

If you enroll in a service that includes recurring billing, you will be shown the applicable recurring-payment terms before you authorize the payment.

These terms may include:

• The amount to be charged, or how the amount will be determined;

• The frequency of the charge;

• What service the recurring payment covers;

• When recurring billing begins;

• How to cancel or stop future recurring charges; and

• Any other material conditions applicable to the recurring payment.

By affirmatively authorizing recurring billing, you authorize Optima Vida Healthcare or its payment processor to charge your selected payment method according to the terms presented to you at the time of enrollment.

No Recurring Charges Without Authorization

Purchasing a one-time service does not, by itself, authorize Optima Vida Healthcare to charge your payment method on a recurring basis.

We will not intentionally enroll you in recurring billing unless recurring charges are disclosed and you provide the required authorization.

Amount and Frequency

The amount and frequency of recurring charges will be disclosed before you authorize recurring billing.

If a recurring price or other material billing term changes, we will provide notice and obtain any additional authorization required by applicable law before the change takes effect.

What Your Payment Covers

Your recurring payment covers only the services identified when you enroll.

Unless specifically stated otherwise, professional healthcare fees may be separate from costs associated with:

• Prescription medications;

• Pharmacy dispensing or shipping;

• Laboratory testing;

• Imaging;

• Medical devices;

• Insurance deductibles, copayments, or coinsurance; or

• Other third-party products or services.

The terms presented when you enroll will identify what is included in your recurring payment.

Healthcare Services and Prescriptions

Payment does not guarantee that a particular treatment or medication will be prescribed or continued.

Treatment decisions are made independently by a licensed healthcare professional based on clinical judgment, medical appropriateness, applicable standards of care, and legal requirements.

A clinician may modify or discontinue treatment, request additional testing or evaluation, or determine that a requested medication is not appropriate.

Cancellation

You may cancel recurring billing according to the cancellation instructions provided when you enroll or through the cancellation methods made available by Optima Vida Healthcare.

Cancellation stops future recurring charges after the cancellation becomes effective. It does not automatically refund charges that were properly authorized and processed before cancellation.

Any applicable refund terms, nonrefundable fees, or charges for services already provided will be disclosed or handled in accordance with applicable law and the terms applicable to the service.

Failed Payments

If a recurring payment cannot be processed, we may notify you and request an updated payment method.

Failure of a payment may affect access to services that require payment, subject to applicable law and appropriate continuity-of-care considerations.

We will not withhold medically necessary records because of an unpaid balance where doing so would violate applicable law.

Ending Recurring Billing

Recurring billing may end if:

• You cancel;

• The applicable program or service ends;

• Optima Vida Healthcare discontinues the recurring arrangement;

• Your payment authorization is withdrawn;

• Payment cannot be successfully processed; or

• Continuing the arrangement is not permitted by applicable law.

Ending recurring billing does not necessarily terminate an established clinician-patient relationship or eliminate amounts properly owed for services already provided.

Payment Processor

Payments may be processed by a third-party payment processor.

Your payment information may therefore also be subject to the payment processor's applicable privacy and security practices.

Our handling of personal information is further described in our Privacy Policy.

Changes to This Policy

We may update this Recurring Payment Policy from time to time.

Changes to this general policy do not authorize us to impose a new recurring charge or materially change an existing recurring-payment arrangement without providing any notice or obtaining any authorization required by applicable law.

Questions and Cancellation Assistance

For questions about recurring payments or assistance canceling recurring billing, contact:

Optima Vida Healthcare, LLC
Email: support@ovhmed.com
Website: www.ovhmed.com